In this shipping policy, the expressions "we", "us" and "our" are a reference to LESCA CRYSTALS (ABN 17 873 946 243).
We ship to Australian addresses and all parcels are shipped from our warehouse in Brisbane, QLD from postcode 4510 and all orders are Safe Dropped.
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The best way to track and manage your deliveries is with the Australia Post mobile app. Get the AusPost app |
REGULAR POST
- FREE for orders over $99.
- 1-10 business days depending on your location.
- Large parcels with tracking information.
Shipping is calculated automatically at checkout. Free shipping is calculated automatically based on the total value at checkout.
EXPRESS ORDERS
- We use Express Post with the Australia Post network.
- If you would like faster delivery, then please contact us on info@lescacrystals.com.au before placing your order.
LARGER OR HEAVIER ITEMS
- Please note that the shipping rates for some of the items that we sell are weight-based.
- The weight of any such item can be found on its detail page.
- To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.
CLICK AND COLLECT
Orders may also be collected from our home office or our Market Stall - for more information visit Click and Collect.
TRACKING & NOTIFICATIONS
We want to inspire and delight you with your purchase, so when you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping option you choose.
You will receive email notification of milestones for your order - including awaiting payment, fulfilment, shipment or pickup; and shipped. We also provide tracking numbers by email.